Frequently Asked Questions
General FAQs
Everything you need to know about how our service works. Can't find an answer?
Do you provide free tours?
Absolutely! We offer 15-minute tours that start at the foot of the hill and conclude with a brisk walk along our beautiful nature trail. Immerse yourself in the ultimate experience, and don't forget to share your review with us!
What features are included in the free trial?
The trial gives you full access to all premium features, so you can test the platform without any limitations.
Do you offer any tutorials or training?
Yes, we provide a comprehensive knowledge base, video tutorials, and live webinars to help you get started.
Can I upgrade my plan at any time?
Absolutely! You can switch to a higher-tier plan whenever you need to by visiting your account settings.
Billing FAQs
Everything you need to know about payments and subscriptions. Still have questions?
Is it a one-time payment or subscription-based?
We offer both options! You can choose between a monthly subscription or a one-time lifetime license.
What payment methods do you accept?
We accept major credit cards, PayPal, and wire transfers for larger transactions.
How does billing work?
For subscriptions, billing occurs monthly or annually based on the plan you select. For one-time payments, the charge is processed immediately.
Can I cancel my subscription at any time?
Yes, you can cancel anytime through your account dashboard. No hidden fees.